itch.ioRank 10272026-10-11

Customer Support

Open on itch.io

Velocity

0.000

Customer Support Velocity, last 14 days: falling across 14 days, 0.01 to 0.00 (low -0.01, high 0.01).

Confidence 20%

Confidence is the share of Velocity’s four components that could be measured for this game, scaled down again when there is less than a fortnight to measure over. Here, ratings had a measurable acceleration on 2026-10-11. Topic views and comments did not. We also have itch.io chart positions for it, which is the fourth component. It was observed on 14 of the last 14 days. How this is computed.

Which counter moved first

Lead and lag

30 days

Not enough of the ladder to compare.

Only ratings could be plotted, so there is no second counter to compare the timing against.

Lead and lag for Customer Support, 30 daysLead and lag over 30 days, 2026-09-13 to 2026-10-12, each series scaled to its own change so the timing can be compared. Not enough of the ladder to compare. Ratings: 142 to 144, up 2, most of that change came early in the window.150%100%50%0%Sep 13Oct 12Ratings

Each line is scaled to its own change across these 30 days, so counters that differ by orders of magnitude can be compared by shape. The vertical gap is what matters: a line higher on the left took its change earlier. The real counts are in the legend, and the day-by-day numbers are below. The axis runs past its ends because a counter went beyond its final value inside the window and came back — a deleted comment, a withdrawn rating. The scale is widened rather than the curve clipped, so the round trip stays visible.

Series — over Sep 13 to Oct 12

  • Ratings — people finished and cared142 to 144up +2
  • Topic views are not recorded for this game, so that rung is unmeasured — not zero.
  • Comments are not recorded for this game, so that rung is unmeasured — not zero.
The numbers behind the chart

The counter as we recorded it that day, and beside it the share of the window’s change it had reached — the value the chart plots.

Daily counters for Customer Support across the charted window
DayRatings
Sep 13142
Sep 14143
Sep 15143
Sep 16143
Sep 17143
Sep 18143
Sep 19143
Sep 20143
Sep 21143
Sep 22143
Sep 23143
Sep 24143
Sep 25144
Sep 26144
Sep 27144
Sep 28144
Sep 29144
Sep 30144
Oct 1144
Oct 2144
Oct 3144
Oct 4144
Oct 5145
Oct 6145
Oct 7145
Oct 8145
Oct 9145
Oct 10144
Oct 11144
Oct 12144
What the platform publishes

Counters

Read 2026-10-12
Current counters for Customer Support, with their 7- and 30-day changes
CounterNow7d30d
Ratings conversion144unchanged 0up +2

A blank change is not a zero: the scoring pass refuses a window whose nearest observation is too stale to compare, rather than differencing two points that are not seven days apart.

Not our number

On itch.io's own charts

Categories

Categories: where itch.io's own charts have placed Customer Support
ChartNow7d30dHistory
Top sellers · Adventureposition 501not listed seven days agonot listed thirty days agoPosition on itch.io's Top sellers · Adventure chart across 7 readings: slipping, #178 to #501 (best #178, worst #501).

All of itch.io

All of itch.io: where itch.io's own charts have placed Customer Support
ChartNow7d30dHistory
Top sellersposition 5,523up +4down -4,141Position on itch.io's Top sellers chart across 53 readings: slipping, #842 to #5523 (best #666, worst #5528).
On 4 tag charts
Tag charts: where itch.io's own charts have placed Customer Support
ChartNow7d30dHistory
Top rated · #psxposition 989down -21down -20Position on itch.io's Top rated · #psx chart across 34 readings: slipping, #963 to #989 (best #946, worst #990).
Top rated · #creepyposition 2,018down -26down -34Position on itch.io's Top rated · #creepy chart across 22 readings: slipping, #1980 to #2018 (best #1946, worst #2019).
Top rated · #psychological-horrorposition 2,225down -53not listed thirty days agoPosition on itch.io's Top rated · #psychological-horror chart across 9 readings: slipping, #2139 to #2225 (best #2123, worst #2225).
Top rated · #first-personposition 2,545not listed seven days agonot listed thirty days agoPosition on itch.io's Top rated · #first-person chart across 3 readings: slipping, #2540 to #2545 (best #2540, worst #2545).
Everything else we hold

Activity and where to go next

First seen by us
2026-08-20
Price
free
Average rating
3.82 / 5

No devlog has been posted since we started watching on 2026-08-20. itch.io publishes only the most recent devlog date, so anything posted before then leaves no trace here.

We hold counters and metadata only. Nothing on the game’s own page — its description, its screenshots, its build — is republished here, and everything worth reading about it is behind those links.